Q: How can I cancel my order?
A: If you decide to cancel your order you can contact our customer service department and they will assist you in doing so.
Q: Why was my item/order canceled?
A: Your order had been canceled for the following reasons: Item(s) became unavailable after your order was placed Difficulty in processing your payment information Inability to ship to the address provided If you have questions or would like to place a new order please contact us
Q: What if I forget my password?
A: We can quickly email you a link to reset your password. 
Q: When will I receive my refund?
A: The refund caused by order cancellation, refund agreement or mediation will be process instantly from the account. However, it may take several business days for it to display on your card statement.